Dynamic, organised, and highly skilled and numerate. Well presented, warm and personable. Resourceful and solutions-oriented with Project Management, Process Improvement, Operations Management and proven Communications skills.
Degree educated. Mature, intelligent, discreet & proactive.
French B1 / B2, Italian beginner. Swiss Permit B
School Administrator & Content Writer
La Côte International School, Aubonne
August 2023 - date (53%)
Working in English & French.
Wide range of administrative and front desk tasks.
Managing calendars and bookings for meeting and rooms and shared spaces.
First point of contact for visitors - prospective families, parents and third parties.
Answering telephone and email enquiries in English and French.
Managing shared and personal Outlook mailboxes.
Communicating with teaching, management and administrative staff.
Multi-tasking in an often disrupted environment.
Handling confidential information and sensitive situations.
Microsoft Office and school database software for input and reporting.
Project Managed annual pupil/staff school photography cutting historic run time by 1/3.
Working closely with the Transport, Facilities and Extracurricular Managers.
Marketing:
Research, interview and liaison for website article writing.
More than 30 articles published in the school website.
Revised school marketing brochures and collaborated in the creation of new collateral.
First Aid in absence of nurse (certified).
Business Improvement & Projects Manager (Freelance)
March 2015 – January 2023
Streamlined business workflows, reducing project completion times by up to 8 days.
Implemented email automation, significantly reducing administrative workload.
Led CRM/ERP integration, improving operational efficiency and customer experience.
Developed and executed digital marketing campaigns, achieving a 73.89% email open rate.
Helped clients create process and procedure for sustainable business efficiency.
Keeping my own accounts using Xero.
Freelance Voice Artist and Audiobook Narrator
2018-2022
Upskilled in audio engineering and voice artistry
Operations & Projects Manager
enlight photo ltd
2007 to 2015
Co-founded a high-margin, profitable global consumer electronics and software company. Launch to $1m++ annual turnover. Award-winning products sold in Apple Stores, B&H Photo, featured in WIRED magazine.
Key project manager for international logistics, marketing outreach, events, product development and reseller/distributor acquisition.
Organisation of, and preparation for, regular advisory board and mentoring meetings including financial and budget reporting.
Travel logistics including overseas trade show attendance and shipping display equipment and collateral there and back.
Working with international logistics, retail and distribution partners.
Welcoming and entertaining mentors, investors and industry personalities.
2003 to 2007
Postgraduate Office Administrator
Faculty of Business, Economics and Law, AUT University, Auckland, NZ
2003 - 2004 (contract)
Funding and Events Project Manager
Mika Haka Foundation, Auckland, NZ
2004 (contract)
TV Actor, Freelance
2003-2007
Freelance journalist
2004-2010
1999 to 2002
Transverse Project Manager, Programmes Office
OnDigital, Battersea, London, UK
SKILLS SUMMARY
Proactive, solutions-oriented and hands-on.
Personable and well-presented.
Task management and prioritisation.
Rapidly masters new technologies.
Project Management / Coordination.
Process improvement, efficiency.
Excellent, logical and efficient organiser.
Communications - creating reports, presentations, meeting materials, email communications.
Attention to detail, precise.
Numerate with good spreadsheeting skills.
Proof reading and editing.
Intelligent, discreet.
See software skills below.
SOFTWARE SKILLS INCLUDE
Microsoft Office suite, Google Workspace (docs, sheets, slides).
Excel including formulae, reporting, and pivot tables.
CRM and ERP including implementation.
Database support and reporting (various).
Flowcharting packages.
MailChimp, HubSpot, Hootsuite.
IfThisThenThat, Zapier.
WordPress, Squarespace.
Range of online media creation tools and apps inc Canva, Capcut.
Xero.
Audio engineering - Adobe Audition, Audacity.
FURTHER INFORMATION
Lived UK, NZ, France, Switzerland.
Experience in consumer products, education, healthcare, finance, IT, and media.
Trail runner, MTB, wild swimmer.
Accomplished voice artist & audiobook narrator / producer.
French B2-B1, use in daily life, confident in conversation.
Beginner Italian.